How to Deal with UPI/GPay Fraud Legally
UPI (Unified Payments Interface) and apps like Google Pay, PhonePe, and Paytm have made digital transactions incredibly easy. But with convenience comes risk — and UPI frauds are increasing rapidly in India.
From fake customer care numbers to malicious QR codes, thousands fall victim every month. If you’ve been defrauded via UPI or GPay, here’s how to respond smartly and legally.
๐จ What Is a UPI/GPay Fraud?
UPI/GPay fraud typically involves unauthorized debit of money through:
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Fake customer care numbers or screen-sharing apps
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Malicious QR codes ("scan to receive" trick)
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Fraudulent job offers or loan schemes
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Online marketplace scams (like OLX, Quikr)
๐ Immediate Actions After Fraud
If you've just lost money due to UPI or GPay fraud, act within the first 24 hours to improve your chances of recovery:
1️⃣ Report to Your Bank/App Immediately
Call customer support or use in-app grievance options. Mention “unauthorized transaction” and ask to freeze or reverse the payment.
2️⃣ File a Complaint at cybercrime.gov.in
Visit the official cyber crime reporting portal of the Indian Government and submit all details. This is crucial for legal tracking.
3️⃣ Visit Local Police or Cyber Cell
File an FIR or written complaint with full evidence — screenshots, messages, bank statements. Even a non-cognizable complaint can help.
⚖️ Legal Remedies for UPI Fraud
✅ 1. File a Complaint Under IT Act & IPC
UPI fraud is punishable under:
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Section 66C & 66D of IT Act – identity and online fraud
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Section 420 IPC – cheating and dishonestly inducing delivery of property
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Section 406 IPC – criminal breach of trust
These laws empower the police to investigate and take action.
✅ 2. Use RBI Guidelines for Refund
As per RBI’s Circular on Unauthorized Transactions (2017), you may be eligible for a full refund if you:
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Report within 3 working days
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Didn’t share sensitive data knowingly
Banks are mandated to credit your account within 10 working days if found eligible.
๐จ⚖️ Advocate Ayush Garg’s Legal Strategy
"In most UPI fraud cases, quick reporting and strong documentation are key. If the bank refuses refund, we pursue a legal notice followed by a complaint to RBI Ombudsman or file a case under Consumer Protection laws."
He adds:
✔️ Legal representation helps escalate the matter faster
✔️ Many clients recover full/partial funds within 30–45 days
✔️ FIR or court order may be needed in complex cases
๐งพ Sample Real Case
Case: A woman from Mumbai lost ₹25,000 after scanning a QR code for “receiving” a refund from OLX.
Action Taken:
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Reported to cybercrime portal + GPay
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FIR filed via cyber cell
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Legal notice to bank
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Refund issued within 28 days through Ombudsman channel with Advocate Ayush Garg’s assistance
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๐ Tips to Stay Safe from UPI Frauds
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❌ Never scan a QR code to receive money
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๐ Don’t share OTPs or install remote apps like AnyDesk
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๐ต Don’t trust random calls claiming to be "bank or support"
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๐ต️♂️ Verify UPI IDs before paying online sellers
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❓ FAQs
Q. Can I recover money if I was scammed via GPay?
๐ Yes, if you report quickly and follow the proper legal process.
Q. What if the fraudster is untraceable?
๐ Police and cyber cells use IP tracking and KYC to trace accounts. You can still claim via legal routes.
Q. Should I hire a lawyer for UPI fraud?
๐ Yes, especially if the amount is high or bank refuses to help. Advocate Ayush Garg specializes in such cases.
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✅ Conclusion
UPI and GPay frauds are real and rising — but you’re not helpless. Quick action, legal strategy, and awareness can help you recover your money and bring the fraudster to justice.
If you're a victim of UPI/GPay fraud or if your account was frozen due to suspicious UPI activity —
๐ Consult Advocate Ayush Garg for expert guidance and legal support. His team has resolved hundreds of such cases across India.
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